I was looking for information on leadership and came across this wonderful quote by Kathy Caprino. It is a great reminder of the steps needed to become a thought leader in your field.
“Before you can have a large impact on others, you have to first understand yourself intimately”
However, in my head, I saw this version of the quote:
“Before you can make a positive impression in a face-to-face interview, you must understand your accomplishments intimately.”
Many of my clients seek me out for a resume. The typical conversation begins, “I am not very comfortable selling myself on paper or during the interview.” The answer is “If you do not sell yourself in a resume or face-to-face interview, WHO WILL?”
So how do you do that? If you make a list of responsibilities you have in your current job, you will look like everyone else. But if you show the hiring manager your accomplishments in the form of success stories, you can stand out from the group. You can have the biggest impact on a hiring manager by telling her how you did your job, not what you did in your job.
So, my clients and I set about discovering their success stories, their accomplishments. There are different ways to think about this, but I love STARs. You present a situation, then discuss the actions you took, and then, most importantly, you share the results. The hiring manager can see you solving the problem you describe and then begins to picture you solving problems in her company.
For example, as a follow-up to a question about customer service, one way to answer would be to say, “I’m a people person.” As you know, my dog is a people person, but I would not hire her as a customer service manager. But what if I said, “It was Christmas eve and I was at home. The phone rang, and it was a customer with a problem.” Now I have your attention. (Read the full story here)
To land your next job, you need to be able to tell the “Christmas Eve Story” or your own version of it, my “here’s what I did story.” And you have to understand yourself intimately, so you remember your stories and can tell the right one when needed. This will land you in your new hire orientation sooner.
What success story do you have? Leave a comment below.